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Security & settings

Who can do what, what was changed and when, and where your data lives. Built for multi-site operators and their auditors.

Encryption

AES-256

At rest and in transit

Card handling

PCI DSS

Tokenised, never stored

Last backup

04:00

Nightly, 35-day retention

Data residency

UK

London region

Security controls

  • Two-factor authentication for managers
  • PIN required for voids and refunds
  • Auto sign-out of idle handhelds (5 min)
  • Card data never stored on device
  • Allow staff to export guest lists

Compliance

  • UK GDPR readyGuest data export and deletion in one click
  • Role-based accessFive roles, editable per site
  • Single sign-onAvailable on the Franchise plan
  • Uptime99.95% over the last 12 months
  • Offline modeTills keep taking orders if the internet drops

Audit log

  • Ellie Fox (Manager)Voided item — Sirloin £29.00
    Today 18:22
    82.14.x.x
  • Marco Bianchi (Head Chef)86'd Moseley Mushroom Risotto
    Today 17:50
    82.14.x.x
  • SystemNightly encrypted backup completed
    Today 04:00
    internal
  • Aisha Rahman (Server)Applied loyalty reward — free dessert
    Today 19:04
    82.14.x.x
  • Ellie Fox (Manager)Changed price — Flat White £3.40 → £3.60
    Yesterday 09:12
    82.14.x.x